Product Features:
100% polyester body
Seamless thread color
Reinforced stitching on handles
Boxed corners
 
Care Instructions:
Remove all items from the bag before cleaning. It is recommended to pretreat visible stains with a stain remover. Mix warm water with laundry detergent and clean the bag using a terry washcloth or a soft-bristle brush. Let the bag air dry.
 
Shipping and Production Times:
We work hard to ensure your purchase arrives on time. Each listing includes an estimated delivery date, but please be aware that unforeseen delays (e.g., weather or customs issues) may occasionally impact delivery times.
 
Refund Eligibility:
Due to the custom nature of these products, refunds or exchanges are not available. However, customer satisfaction is a top priority. If there are any issues with an order, please don't hesitate to let us know directly; every effort will be made to resolve the problem.
 
Thank you for your understanding and support!
 
Non-Refundable Items:
Personalized or custom items—such as bags with personalized dog photos or custom names—are non-refundable unless they arrive damaged or defective.